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Important Information

Cancellation Policy:
No cancellations or refunds.
Booking Information:
You may cancel free of charge until 2 days before arrival. You will be charged the total price if you cancel in the 2 days before arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests... Cancellation Policy:
No cancellations or refunds.
Booking Information:
You may cancel free of charge until 2 days before arrival. You will be charged the total price if you cancel in the 2 days before arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of COP 100000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, the total amount of the stay will be charged to the credit card upon check in. Special requests are subject to availability at the time of check in, they're not guaranteed and may incur in additional charges. Please note that breakfast is not included for any additional children under 12 years old which has a surcharge. Please note there is a COP $10.655 insurance fee per person per night. The prices ​​published and sent in the confirmation of the reservation include only the number of guests confirmed in the reservation. In case of having a visitor that does not stay during the entire stay, or that is not included in the reservation, an additional charge will be generated by the hotel. If guests are traveling with a child the property may require to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. POLICY_CHILDREN All children are welcome. All children under 3 years are charged COP 22000 per person per night for children's cots/cribs. All children under 11 years are charged COP 22000 per person per night when using existing beds. The maximum number of children's cots/cribs in a room is 1. There is no capacity for extra beds in the room. POLICY_HOTEL_INTERNET WiFi is available in all areas and is free of charge. POLICY_HOTEL_PARKING Free private parking is possible on site (reservation is not possible). POLICY_HOTEL_PETS Pets are not allowed. POLICY_PREAUTHORIZE The property reserves the right to pre-authorise credit cards prior to arrival. see more