Serena Suite Park Hotel

Important Information

Cancellation Policy:
No cancellations or refunds.
Booking Information:
You may cancel free of charge until 2 days before arrival. You will be charged the total price if you cancel in the 2 days before arrival. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. * This... Cancellation Policy:
No cancellations or refunds.
Booking Information:
You may cancel free of charge until 2 days before arrival. You will be charged the total price if you cancel in the 2 days before arrival. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. * This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). POLICY_CHILDREN All children are welcome. There is no capacity for extra beds in the room. POLICY_HOTEL_GROUPS No special conditions apply for groups. POLICY_HOTEL_INTERNET WiFi is available in all areas and is free of charge. POLICY_HOTEL_PARKING Free private parking is possible on site (reservation is not needed). POLICY_HOTEL_PETS Pets are not allowed. POLICY_PREAUTHORIZE The property reserves the right to pre-authorise credit cards prior to arrival. see more