Protea Hotel Stellenbosch

Important Information

Cancellation Policy:
No cancellations or refunds.
Booking Information:
Choices between multiple bed types for the same room are requests only and may not be honored at the hotel if availability does not permit. Checkin begins: 2:00 PM Checkin ends: 11:00 AM Minimal age: 18 Instructions:

• Extra-person charges may apply... Cancellation Policy:
  No cancellations or refunds.
  Booking Information:
  Choices between multiple bed types for the same room are requests only and may not be honored at the hotel if availability does not permit. Checkin begins: 2:00 PM Checkin ends: 11:00 AM Minimal age: 18 Instructions:
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  Special Instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Checkout: 11:00 AM Mandatory fees:

  You'll be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

  We have included all charges provided to us by the property.

  Optional fees:

  The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 190 for adults and ZAR 90 for children (approximately)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  Know before you go:
  • Clothing is optional at this property.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
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