Hotel Serena Centro

Important Information

Cancellation Policy:
Cancel anytime before checkin and pay R531 Cancel on or after 13 Nov 2019 and pay R1062
Booking Information:
You may cancel free of charge until 2 days before arrival. You will be charged 50% of the total price if you cancel in the 2 days before arrival. Please inform Hotel Serena Centro in advance of your... Cancellation Policy:
Cancel anytime before checkin and pay R531 Cancel on or after 13 Nov 2019 and pay R1062
Booking Information:
You may cancel free of charge until 2 days before arrival. You will be charged 50% of the total price if you cancel in the 2 days before arrival. Please inform Hotel Serena Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that for tax exemption travelers are not allowed to pay in local currency. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately. POLICY_CHILDREN All children are welcome. There is no capacity for cots in the room. There is no capacity for extra beds in the room. POLICY_HOTEL_INTERNET WiFi is available in all areas and is free of charge. POLICY_HOTEL_PARKING Free private parking is possible at a location nearby (reservation is not needed). POLICY_HOTEL_PETS Pets are not allowed. POLICY_PREAUTHORIZE The property reserves the right to pre-authorise credit cards prior to arrival. see more