Buffelsdam Country House

Important Information

TERMS AND CONDITIONS FOR BUFFELSDAM COUNTRY HOUSE

Rates:
• are in ZAR, include VAT and include Tourism levies.
• are subject to changes without prior notice.

Confirmation and payment:
• Reservations are confirmed upon receipt of 50% deposit of the full amount at the time of booking.
• The balance is due 15 days before arrival.
• Proof of payment of the deposit and balance must be sent via e-mail to: info@buffelsdam.co.za
• Receipt of the deposit payment assumes unconditional agreement of our terms and conditions.

Cancellation:
A booking constitutes a binding contract. Guests are advised to take out travel insurance to cover the cost of their accommodation in the event the cancellation falls within the non-refundable cancellation period.
• Cancelling 30 days before arrival forfeit 50% of full amount.
• Cancelling 14 days before arrival forfeit 100% of full amount.
• Cancellations must be received in writing/e-mail.

Free of charge cancellation from 30 days to 48 hours prior to arrival should one of the following conditions apply:
• The government in the guests’ country restricts travel.
• The government in South Africa restricts incoming travel.
• International flights are cancelled and no alternative routings available for guests to travel in and out of South Africa.


Child Policy:
• Unfortunately, we do not accept children under the age of 12.

General:
• Check in: 14.00-18.00 hrs
• Check out: 08.00-11.00 hrs
• The right of admission is reserved.
• Minimum length of stay: 2 nights.
• Single occupancy from 16 December to 15 January: full room rate
• Extra beds: on request.
• No persons other than those quoted for or have booked, are permitted to share the accommodation.
• No functions, parties or events allowed unless otherwise agreed.
• Smoking: the rooms, the patios and the pool area are smoke-free.
• Pets: there are friendly dogs at Buffelsdam. Unfortunately, we can’t accept the responsibility of guests bringing their own pets.