23 Glen Drive

Important Information

1. Charges in addition to any accommodation rentals quoted: ADMINISTRATION FEE OF R150.00.DAMAGES RETENTION OF 10% OF TOTAL COST OF ACCOMMODATION WITH A MINIMUM OF R1000 FLAT RATE CHARGED. Your damages retention is refundable if no breakages are found. Refunds will occur within 30 days of departure, not on departure and provided no breakages are incurred. Also provided repair and/or replacement can be made within 30days. Please note: it is your responsibility to supply me with your banking details before you leave. Damages retentions not claimed within three months of booking will be forfeited.
2. Bookings will only be confirmed on receipt of thepart payment indicated above as well as the completed booking contract. Part payment will NOT BE LESS THAN 50% OF THE RENTAL plus the ADMIN FEE.
3. Balance of rental is due one week prior to arrival.
4. Cancellation policy:
a. Any part payments made up to 50% is not refundable.
b. Should you be forced to cancel, refunds will be the owner’s decision of the owner and not that of Driftwood Estates.
5. Rentals are due for the period booked and NO REFUND will be allowed should the departure occur at an earlier date for any reason whatsoever, again any refunds will be the owners decision.
6. Driftwood Estates reserves the right to substitute similar accommodation should the unit or house booked not be available for any reason whatsoever.
7. No credit cards or cheques are accepted.
8. All booking letters must be completed and returned to the office via fax or email, no entry will be allowed without a signed contract.
9. ALL LINEN SUPPLIED REFERS TO BED LINEN!!! NO TOWELS OR BATH TOWELS ARE SUPPLIED!!!!!
10. Please supply your own toiletries i.e. toilet paper and bath soap.
11. Please supply your own cleaning agents! If you rent a daily maid, you will have to supply them with cleaning agents unless u are renting a maid with cleaning agents supplied.
12. Should any conditions be breached, you will beevicted.
13. The inventory will have been checked prior to the arrival date. Any damages must be reported to Driftwood Estates immediately, or as it happens during your stay, failing which the inventory will be assumed to be correct. All breakages, shortages or damages are for the lessee’s account. Please note:Reporting a breakage 2 or 3 days into your stay, will result in it being for your account, e.g. “oh by the way there is a cigarette burn on this couch, 3 days into your stay” you will be billed.
14. The Holiday House/Flat and contents you are renting will have been thoroughly cleaned prior to your arrival. If you rent a house without a maid, I will clean the house when you have left and levy a charge of R400/R500 for this clean. This clean is performed on all houses which do not have live in permanent maids. It is not negotiable and will be performed and charged regardless of whether you rent a maid or spring clean the house yourselves. Larger houses incur a larger departure cleaning fee.
15. Please note should you leave items behind when you depart, Driftwood Estates will not be held liable for anything we find or keep for you. Items not collected within 1 month will be discarded.
16. Should you want to rent a maid for your stay, please book 1 week in advance with Driftwood Estates, and by the end of Oct for Dec. Rental maids are charged at R150 per day without cleaning agents (you supply) and at R175 per day with all cleaning equipment. You may book immediately and the charge will be added to your booking invoice. Please note: Sundays and Public holidays are charged at double time. Maid rentals are only confirmed when payments have been received.
17. No smoking allowed in any house.
18. No bank charges on foreign deposits will be carried by Driftwood Estates.
19. Check in time is 2:00pm and check out time is 10:00am strictly.
20. Driftwood Estates acts as an agent on behalf of the owner of the property you have rented and takes all instruction from the owner with regards to their property. Should any discord arises, it will be the owner’s decision as to what action is to be taken and Driftwood Estates will not be held liable for the owner’s decisions.
21. Under no circumstances are any items belonging to the property to be removed from the property during your stay.
22. No students or matrix allowed.
23. No Pets of any description allowed unless you have written concent.
24. Under no circumstances do we allow any social event to happen on any of our properties with out written consent. This includes: birthday parties, bachelor parties, wedding reception or any other functions. If you exceed the amount of people allowed you will be charged for every extra person and legal action will be taken against you. Please note we do not allow students or groups who are not related, without written consent, we cater for family holidays only.
25. The owners of the property require you to set the alarm and take every possible precaution to secure the property, whenever there is nobody at home, even during the day. If there is a maid/caretaker on the property you may leave them in the house, but when they leave and you are out you must set the alarm and ensure the property is secured by means offered. Should an incident occur due to your negligence, you will be held liable. This also pertains to night time, once you have gone to bed, alarms must be set and all doors and windows locked and secured.
26. For the purpose of point 25, we require the tenant to carry their own travel insurance. Should the owner incur a loss due to the tenants negligence through theft or any other event, the tenant will be able to claim and refund the owners.
27. On arrival the onus is on you to ensure you are informed about the workings of the alarm and any and all security procedures.
28. No slaughtering of live animals on any property is allowed.
29. IMPORTANT!!!!!!
OFFICE HOURS: Monday to Friday 8:00am – 4.00 pm
Saturdays and Sundays By appointment only
(Refer cell no 0823783546)
AFTER HOURS: Tenants must advise Driftwood Estates well in advance if they will be arriving after office hours. Failure to notify the office of a late arrival will result in the tenants not being able to collect keys.

Please call should you require any additional information.

The lessor and/or the servants or Employees of the Agents and/or lessor shall not be liable to the Lessee for any injury or loss or damage of any description which the Lessee and/or any member of the Lessee’s family, or any employee or servant or any relative, friend, acquaintance, visitor, invitee or guest of the Lessee may sustain, physically or to their property directly, in or about the Leased Premises or in any part or building in which the Leased Premises are situated by reason of any defect in the Leased Premises, or any appliances whatsoever in the building in which the leased premises are situated, or for any act done or any neglect on the part of the Lessor or any of the Lessor’s employee’s servants or Agents. The Lessor’s or the Agent’s representatives and servants accept no responsibility or liability of whatsoever nature in respect of the receipt or the non-receipt and delivery or non-delivery of goods, postal matter or other correspondence. Should there be a swimming pool on the leased premises, the Lessor, Lessor’s employee’s servants or Agents accept no responsibility for any loss or damages incurred as a result of use of the swimming pool.

Driftwood Estates will in no way be held accountable/responsible and can not guarantee that neighbours or people in the area will behave in a reasonable or quiet manner. There is also nothing we can do about them.

Please note: The north coast is experiencing a boom in building and construction. We cannot guarantee that your neighbour will not have a sudden urge to revamp or rebuild his house/property. Whilst we can tell you the current status of the neighbours/surroundings we cannot predict the future and will not be held accountable for building disturbances of any shape or kind.

The onus is on you to enquire as to the specifications of the house you are renting in terms of security, surroundings and general requirements.

We undertake to answer truthfully to what we know or have knowledge of.

By signing this document or by paying the minimum required to confirm, the lessee agrees to abide by the conditions as set out above and accepts the terms fully.

Maid @ R80 per day applies“live-in” staff only.
Rent a maid without cleaning agents R150/day.
Rent a maid with cleaning agents R175/day.
Admin fee @ R150.00, once off, not refundable.
Departure clean: R300.00 to R500.00, depending on the size of the property, charge will be stipulated on Contract supplies
Damages retention (breakages): R1000.00 or 10% of total accommodation, whichever is the larger amount.